Goodyear Tire & Service Network Retailer Sites

User Research | Concept | Wireframes | Interaction Design | Usability Testing | Documentation

Create website template for 400 + tire & auto centers across US and Canada that allows retailers to grow more business from online traffic and streamlines shopping and appointment scheduling experience for the end user.

Role

I led the experience design work in close collaboration with art directors, web analysts and developers to launch the new web experience.

Deliverables

User flows, wireframes, documentation for developers, usability test plans and scripts

Client

Goodyear

Date

2014-2015